SHIPPING POLICY

Many items are in-stock and will ship within three business days (Monday - Friday).

Personalized jewelry, such as name necklaces and personalized charms and pendants, is made to order. Please allow two to three business days from the time of your order.

Custom pieces designed from scratch, such as engagement rings and intricate charms and pendants that involve CAD/CAM, take at least two weeks after design approval.

Please call us at (718) 628-4499 if you would like the ship date of your specific item.

 

Shipping Information — AJ's Jewelry

Free Economy Shipping is available on orders of $100 or more within the United States. Standard and Express shipping are also available, with rates shown at checkout. All jewelry shipments are insured for their full purchase value. Orders are carefully packaged in protective gift boxes to arrive safely.

Standard shipping is typically delivered within 3–5 business days of shipment. Express shipping is available for faster delivery. Orders are processed Monday through Friday, excluding major holidays.

For local customers in Queens and Brooklyn, we also offer in-store pickup at no charge. Simply place your order online and choose the in-store pickup option at checkout. Pickup is at 57-44 Myrtle Ave, Ridgewood, NY 11385, and orders are usually ready in 2-4 days. We'll contact you when your order is ready.

Questions about an order? Call us at (718) 628-4499 or email us through our contact page. We're happy to provide tracking information and order updates.